How to I help older members with technology?

Help your Member learn a new skill from home, or at a nearby community centre with Be Connected!

Home Care Heroes are lending a helping hand to community members who are over 50 and looking to learn new technology skills. The Be Connected program contains free courses on everything from how to access the internet, using your device and keeping in touch with others online.

Be Connected is an Australia wide initiative empowering all Australians to thrive in a digital world. They have online learning resources as well as a network of community partners - the Be Connected Network - who offer in-person support so you can develop your digital skills and confidence.

What you'll need to get started

  1. Apply for Missions on the board which are for members looking for technology support and learning assistance.
  2.  In your Mission application message, be sure to let them know that you can help them out with the Be Connected program.
  3. When a member messages you. Agree on a time, date and location for the booking. We'd recommend a 3-hour booking either at the members home or your local library. It depends on what they're comfortable with and their access to technology.
  4. During the first booking, help the member to register for Be Connected lessons. You can do that using this link:
  5. Be sure to choose Home Care Heroes as the Name of support centre when registering.

What topics can my I help Members with throughout the program?

  • The basics this course will teach you the absolute essentials of using your device, whether it is a desktop computer, laptop, tablet or smartphone.
  • Getting to know your device: This course will teach you the basic functions of a keyboard, a mouse and a computer, including how to change settings and manage your files.
  • Getting started online: Navigating the online world can be a little tricky at first, but this course will teach you some essential skills to getting started online.
  • Safety first: This course will teach you the essential skills to stay safe online, as well as the why and how of safe passwords, paying for goods safely online, some tips to avoid scams, and how to download and save safely from the internet.
  • More online skills this course, you will learn how to shop safely online and how to connect with friends and family using social networks. You will also learn about how to use a digital camera and how to watch TV or listen to music online.
  • Online hobbies: This topic has courses on some of the fun hobbies you can do online. You can learn how to become your family’s ancestry champion in our first course, Researching family history. We also have courses on the amazing world of Google Earth, Google Voyager and Google Arts & Culture, to whisk you away on a tour of the globe from the comfort of your own living room. Finally, we have a course on how to write your first blog (short for weblog, or online journal), to enable you to share your hobbies and interests with friends, family and the community at large.

Have Questions About Be Connected & Home Care Heroes?

Don't hesitate to get in touch with our team at Home Care Heroes if you have any questions about the Be Connected initiative - just fill out our contact us form and we will be in touch.