How do I update my credit card information?

If you are paying by Credit Card and need to change the card details on file you can do this via your member dashboard

 To update your details just follow these steps:

  1. Log into your Home Care Heroes account and head to the Bookings tab
  2. Select a booking that needs to be paid, usually, it'll be the most recent one. You can also click into the booking and then the invoice number to double-check.
  3. Scroll down and select Pay Now By Credit Card
  4. When the Card details appear, just click "log out" to delete what is already there and type new ones.
  5. Once you're ready, click Pay and the Card details will be saved for future payments.