All kilometres travelled as part of a booking must first be agreed with a member.
Once you have agreed on the cost of travel you need to make a log of all travel and log on bookings if you are claiming via Home Care Heroes.
You can use the following methods:
- Written logbook
- Online journey
- SMS or email confirmation between you and the member
- Use an online app like https://www.life360.com/ (we recommend as this is free and can track all travel history)