What is Home Care Heroes?

Home Care Heroes is an online platform built to connect our community and reduce social isolation. 

The platform allows those that require companionship or support to connect with a diverse and exciting range of local Heroes that are looking to make a difference in the lives of those in their local area. 

Who are our Heroes?

Our Heroes are…

  •  A friend and helping hand who will take care of you or your loved one
  • People who you love to spend time with and who really want to build a friendship too!
  • Someone you can choose independently so that you can find someone that you get along with and understands exactly how you like things done as well as how you like to have fun! 

What Screening do Heroes go through?

Each Home Care Hero undergoes a rigorous vetting process to ensure that they meet our standards (we don’t accept any Heroes we wouldn’t want taking care of our own families). This includes the following:

  • An online values test
  • A Face-to-Face Interview
  • An Onboarding Session
  • Reference Checks
  • Police Checks

What qualifications do Heroes have?

The only qualification we expect of our Heroes is a willingness and passion to make a difference in the lives of those in their community however many of our Heroes do carry a range of qualifications. 

A Hero’s qualifications can be found on their profile however, some of the common qualifications of our Hero’s include:

  • First Aid Certification
  • Cert III in Community Services, Aged Care or Disability Services
  • Bachelor Degrees in Nursing, Social Work, Psychology, Allied Health Professions etc. 

What services do Heroes provide?

Our Heroes can provide:

  • Companionship
  • Community Access Support
  • Skills Training
  • Meal Preparation
  • Light Errands and Chores
  • Transport
  • Assistance with Sports and Exercise

Heroes cannot provide Personal Care. 

If you are looking for assistance with Personal Care, please visit one of our Disability Service Partners

NEXTT: http://www.nextt.com.au 

Cerebral Palsy Alliance: http://cerebralpalsy.org.au

What are your rates?

Our Hero Service is an affordable flat rate of $35 / hr. This includes weekends and public holidays. 

Does Home Care Heroes match me with a Hero?

Once you have created a profile on the platform, our system will automatically match you with three Heroes based on your interests and hobbies, required supports and location! From there, you can message your Heroes directly on the platform. 

If you would prefer to choose your own Hero, you can use our Hero Location Search [Link to Hero Location search] to find Heroes in your local area or you can reach out to our Heroes by creating a Mission Post [Link to mission post article]. 

Don’t worry - if you are having trouble in finding the right Hero we have a real-life, passionate and dedicated team that is here to help!

You can reach us calling us on 8310 7531 or sending an email to hello@homecareheroes.com.au

Did this answer your question?